Working with time zone settings

Last updated: Mon Feb 04 23:48:07 GMT 2019

The ThousandEyes platform offers user-configurable time zones for ThousandEyes test results, reports and report snapshots, live shares and notification emails. Time zone settings can be changed on a per-ThousandEyes user level or at an organization level. To change the time zone settings, navigate to the Profile tab of the Account Settings page.

timezone_settings.png

1. Web Interface: Sets the time zone for the results timelines of View pages (test results) and reports for the current user only.
2. Change Organization Defaults: Sets the time zone at an organization level (all users). This link is available to users having a role with the Edit timezone settings permission.

Clicking on the Change Organization Defaults link opens the following window:

2_organization_defaults.png
                  
                                                          
1. Web Interface: Sets the time zone for the results timelines of View pages (test results) and reports for all users in the Organization.

2. Notifications & Snapshots: Sets the time zone for share links, snapshots and alert notifications for all users in the Organization.

View pages (test results)

Below is an example of a ThousandEyes user called Bob who has the following time zone settings:

  • Web Interface: United States - Los Angeles (PDT -07:00)
  • Notifications & Snapshots: United States - New York (EDT -04:00)

When viewing test results, Bob will have timelines in all View pages shown in Pacific (PDT) time zone:

Web_interface_pdt.png 

Share links

Share links follow the time zone selected for the Notifications & Snapshots setting. Since Bob's organization is using the Eastern (EDT) time zone setting, share links generated by Bob will display results as shown below.

Sshare_snapshot.png

Alert notification emails

Alert notification emails will have the Start Date and End Date per the time zone of the Notifications & Snapshots setting. Below is a screenshot of an Alert email received by Bob, display results in the Eastern (EDT) time zone.

alert_notifications.png

 Reports

Reports will be generated with the time zone of the Web Interface setting configured by the user for his/her account.

Snapshots

Snapshots will have the the time zone of the Notifications & Snapshots setting.