The Account Group Token is not a secret password, but it's a unique identifier for the customer's Account Group to which the agent should be tied. It can be retrieved in two different views in the app, as illustrated in the following sections.
Account Settings Page
The Account Group Token can be found in the Account Settings page of the app, in the Account Groups tab (see image below). In order for the Account Groups tab to be visible, the user needs to have the Organization Admin role, or alternatively, the "View all account groups settings" permission enabled:
Agent Settings Page
The second location where the Account Group Token can be retrieved in the Agent Settings section of the app, but only if the user has the permission to install new agents. First, click the Add New Enterprise Agent button:
Then, in the subsequent pop-up window, the Account Group Token can be revealed clicking the Show Account Group Token for Installation link:
The following ThousandEyes Knowledge Base articles provide additional information on this topic:
- Role-Based Access Control explains the model used for Users and Account Groups management.
- Changing ownership of a test illustrates how ownership of the test can be changed to a different Account Group, subject to certain restrictions.
- Working with Agent settings explains how to install new agents, including the Account Group Token configuration.
- Working with Account settings shows how to manage your own user account, security settings, contact information, and information about your organization.