Where can I get the Account Group Token?

Last updated: Thu Jan 17 08:54:49 GMT 2019

The Account Group Token is an alphanumeric string used to bind an Enterprise Agent to a specific Account Group. Any active Enterprise Agent needs to be provided with the Account Group Token, otherwise it will not show up in any ThousandEyes account.

The Account Group Token is not a secret password, but it's a unique identifier for the customer's Account Group to which the agent should be tied. It can be retrieved in two different views in the app, as illustrated in the following sections.

Account Settings Page

The Account Group Token can be found in the Account Settings page of the app, in the Account Groups tab (see image below). In order for the Account Groups tab to be visible, the user needs to have the Organization Admin role, or alternatively, the "View all account groups settings" permission enabled:

User-added image

Agent Settings Page

The second location where the Account Group Token can be retrieved in the Agent Settings section of the app, but only if the user has the permission to install new agents. First, click the Add New Enterprise Agent button:

User-added image

Then, in the subsequent pop-up window, the Account Group Token can be revealed clicking the Show Account Group Token for Installation link:

User-added image

Related information

The following ThousandEyes Knowledge Base articles provide additional information on this topic: