Adding a Profile Image with Gravatar

Last updated: Fri Jan 27 20:19:26 GMT 2017

Have you noticed that when a member of the Customer Success Center responds to your email request, each member has a cool avatar (profile picture)? This feature is provided by Gravatar, a free service that is also available to customers. If you would like to use an avatar that is available to many applications, just follow the simple instructions listed below.

Create your Gravatar account

Because Gravatar is part of the network, if you have a WordPress account, then you've already got a Gravatar account and can log in to Gravatar using your credentials.  If you don't have a WordPress account, follow the steps below to create your free Gravatar account.
  1. Navigate to
  2. Select "Create Your Own Gravatar"
  3. Complete account set up 
  4. Validate you Email address

Adding an image to your Gravatar account

  1. If you navigated away from it, return to
  2. Sign in to Gravatar
  3. Select the My Gravatars tab
  4. Click the Add a New Image link
    Add image to account
  5. Choose an image from your local machine (If you want to add an image from another site drag a copy onto your desktop first)
  6. Crop the image as desired
  7. Select the appropriate rating for your image

Your image will now appear under the "My Gravatars" tab.

User-added image
 Note that your Gravatar may not show up for a couple days until it has been verified by the Gravatar team.