Release update 2016-08-31

Last updated: Wed Sep 28 19:47:37 GMT 2016

Hi everybody!

Lots to announce in this week's release, so will jump into it without further ado.

 

FTP server tests GA

With tonight's release, FTP moves into general availability status and out of Beta.  With FTP server tests, users can validate throughput (both upload and download), or validate server listings and content, running tests against servers running FTP, FTPS (FTP over SSL), and SFTP (FTP over SSH).

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We've also added support for FTP server tests in version 6 of the ThousandEyes API. For more information on using the ThousandEyes API, refer to the ThousandEyes developer reference at http://developer.thousandeyes.com.

For more information on configuring FTP Server tests, read this article.  For more information on results from FTP Server tests, read this article and this article.

Crash reporting for Agents

In order to improve diagnosis of problems with Enterprise Agents, we've added an automatic crash reporting feature.  Similar to other systems, which send reports to their parent companies when execution is halted by an error, this feature allows Enterprise Agents to send error data to ThousandEyes when the te-agent process encounters a fatal error.

For more information on the new crash reporting feature, review this article.

Alerting changes

Hipchat and Slack integration

We've added direct third-party integrations for Slack and HipChat, to go along with our PagerDuty integrations. These integrations can be used to notify your teams when there's something of interest for your tests.

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You can check out details on how to enable these integrations in your alerts - review the article here

Web transaction step names on alerts

For Transaction alerts, we've made the alerts more user-friendly, by displaying the step name where an error was encountered during execution of a transaction.  Prior to this update, we'd show the step number alone.

 

Endpoint Agent

We've made a number of enhancements to the Endpoint Agent, currently in preview mode.  

New permissions

We've added the following assignable permissions to ThousandEyes:

Permission nameWhat it controlsAssigned to these Roles by default
View endpoint agent settingsAccess to the Settings > Agents > Endpoint Agent menuAll roles with View agents in account group permission
Edit endpoint agent settingsAccess to make changes in the Settings > Agents > Endpoint Agent menuAll roles with Edit agents in account group permission
View endpoint agent monitored networksAccess to see the Monitored Networks tab, found in the Endpoint Agent settings menuAll roles with View agents in account group permission
Edit endpoint agent monitored networksAccess to create and make changes to monitored networks, found in the Endpoint Agent settings menuAll roles with Edit agents in account group permission
View endpoint agent monitoring profilesAccess to see the Monitoring Profiles tab, found in the Endpoint Agent settings menuAll roles with View agents in account group permission
Edit endpoint agent monitoring profilesAccess to create and make changes to monitoring profiles, found in the Endpoint Agent settings menuAll roles with Edit agents in account group permission
View endpoint agent dataAccess to the Endpoint agent views (Found under the Views > Endpoint Data) menuAll roles with View agents in account group permission

IE compatibility mode

  • A warning has been added to the waterfall section of the session details view, when a user with the endpoint agent is accessing a site in a monitored domain with IE compatibility mode enabled.  Users will now see an informational icon (instead of an error) indicating that no waterfall is available.

General enhancements & fixes

  • We've added a navigator property called 'thousandeyes' to Page Load and Web Transaction tests. This can be used as part of a general filtering strategy to prevent ThousandEyes testing from showing up on website analytics platforms.
  • The title information for share links which would theoretically include content from the future have been updated to reflect the last available round of data at the time the snapshot is created.
  • We've corrected a bug that caused path trace alerts to be missing from the filter selector in reports.
  • We've adjusted the clearing behavior of path trace alerts. Prior to this change, if a specific network attribute was expected in a specific hop from the destination, and response from a path trace came back with a star (*) response, it was possible for an alert to trigger which would never clear. We've adjusted this behavior such that a star response is acceptable in the clearing of the alert.
  • Waterfall information available via the ThousandEyes API has been adjusted to correctly calculate the size of headers. Prior to this change, it was possible for the results to show a negative size for headers.
  • The label on the timeline for DNS server tests when no server is selected has been adjusted to read "Average Minimum Resolution Time", as opposed to minimum resolution time. 
  • We've added redirect behavior control to HTTP Server tests. As of this release, it is now possible to configure a test that would normally receive an HTTP/301 or HTTP/302 response to end before following redirects.